User Portal Performance Degradation


Incident is resolved

Our third party service provider, Heroku, is currently experiencing performance issues with their API. As a result, User Portal services will be slow and occasionally intermittent. We are working with them to get updates towards final resolution. To address any urgent support or service issues, please contact our support team through phone at 1-877-347-2867. We will update our status page as soon as more information is available.