User Portal Overview Links Slow to Load

Posted

Incident is resolved

Hello,

We are currently aware of an issue impacting the performance of the User Portal at https://my.wpengine.com. During this time you may notice that links on the Overview page of your Sites (i.e. https://my.wpengine.com/installs/SITENAME) do not load right away. We are currently investigating and working to put a fix in place right now.

Temporary Workaround: For those of you experiencing this issue, you can click the link and refresh the page, and it will load.

 

[RESOLVED] The issue impacting the User Portal has now been resolved. Please refresh your page to see links on your Overview page to function as expected. Thank you for your patience. There will be no further updates on this issue.