User Portal and Site Connectivity Issues


Incident is resolved

We are currently experiencing issues with and some client site connectivity due to a possible DNS failure. We’re continuing to investigate at this time and will update with more info as it becomes available.


[Update 5:05 AM CST] User portal connectivity appears to be restored. Client DNS issues appear to be clearing up at this time.


[Update 5:28 AM CST] Most DNS issues have cleared but some DNS providers may still be experiencing some issues, it would be advised to contact your DNS provider if you are still seeing issues. Otherwise this issue is considered resolved.