The Customer Portal (my.wpengine.com) temporarily down.

Posted

We are having issues with my.wpengine.com preventing anyone from accessing their customer portal.  This is due to an issue on Heroku, which is a separate application that runs the customer portal.  They report:

“We’re investigating an issue with our infrastructure provider. We will post updates as soon as we have more information.”

You can follow the status here: https://status.heroku.com/ and we will also update everyone here when it is back online.

Thanks for your patience.