System Issue Resolved – Information on what happened


Hello Everyone,

The issues should be resolved at this time. If any of you are still having issues, please contact us by sending an email:

Late last night, an update was released for Ubuntu which updated our system, implementing a bad file.  The result caused performance issues on every WPEngine site, to the point where many sites were down. We have corrected this issue and your site’s should be opperating normally.

From here on out, we will be disabling automatic updating for our systems, i.e. apache, php, etc. While it will be more manual work on our end, it will give us greater control over how we implement and test for updates. It will also prevent these type of events from happening.

We deeply apologize for the inconvenience. If you have any further questions or concerns, please send us an email at