Support Phone Line Experiencing Connectivity Issues

Posted

Incident is resolved

We are currently experiencing some connectivity issues with our phone lines at the moment. We are working on the issues as we speak, and encourage customers to visit us in chat support via https://my.wpengine.com. We have technicians standing by to assist.

[UPDATE 3:15 PM CT] We’re actively working with our third party phone provider to resolve the issue as quickly as possible. Please continue to utilize chat support in the meantime. Thank you for your patience.

[UPDATE 3:35 PM CT] The issue has been resolved and calls are routing properly.