Staging to Live Functionality Impacted

Posted

Incident is resolved

Update 7:25PM Central: We have finished the deploy across the platform and it is now safe to use all functionality.

Hello,

We have become aware of certain sites being unable to use Staging to Live effectively. This issue was introduced overnight and may have impacted any Staging to Live or Live to Staging or Copy Site functionality today. We are asking that you refrain from using these tools until we provide the all clear. If you are having issues please contact our Support team via the User Portal and they can manually assist. We will provide an update as soon as one is available.

 

Update 5:15PM Central: Our Engineering teams are currently testing a fix for the issue, if the fix is successful we will begin updating our platform. We will provide an update as soon as one is available.

Update 6:15PM Central: Our Engineering teams have confirmed the fix and are preparing to deploy across the platform. The next update will be once deployment has finished and the issue is resolved.