WordPress Security/Maintenance Upgrade : Versions 5.1.1 – 3.7.29

Incident is resolved

WordPress today has issued a maintenance release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers to the following branches 5.1.1., 5.0.4, 4.9.10, 4.8.9, 4.7.13, 4.6.14, 4.5.17, 4.4.18, 4.3.19, 4.2.23, 4.1.26, 4.0.26, 3.9.27, 3.8.29, and 3.7.29. For example, if more »

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User Portal Intermittent Performance Issues

Incident is resolved

Hello, We are currently aware of an issue impacting the performance of the User Portal at https://my.wpengine.com. During this time you may notice errors or slowness. We are currently investigating and will provide further updates here as they come.   [UPDATE 3:15 AM CDT] At this time, the performance issues with the User Portal have more »

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Network Connectivity Issue in One Australian Datacenter

Incident is resolved

Update – 6:50PM CT – We’ve been seeing connectivity return to the affected servers. Incident – 6:20PM CT – Our Technical Operations team has received multiple alerts for servers down due to network connectivity. We are engaging our data center provider and will provide an update here as soon as one is available.

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Security Maintenance for North American Datacenters

Incident is resolved

WP Engine will be conducting a security maintenance on January 3rd starting at 11:00PM until 4:00AM Central time. These specific updates will impact a subset of our servers located in our North American datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. Recently, the Linux information more »

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Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance on January 3rd starting at 2:00PM until 5:00PM UTC. These specific updates will impact a subset of our servers located in our Asia/Pacific datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. more »

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Security Maintenance for European Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance on January 3rd starting at 10:00PM until 2:00AM UTC. These specific updates will impact a subset of our servers located in our European datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. more »

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WordPress Maintenance Upgrade : 5.0.2

Incident is resolved

WordPress today has issued a maintenance release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers that are currently on the 5.0 branch to the latest version of that branch. Your installs will be updated to their latest secure more »

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Degraded Performance on Select Servers

Incident is resolved

We are currently tracking an issue with select servers where performance is degraded and resulting in sites not loading. Our Technical Operations team is working to narrow down the issue and resolve it. Once we have more information we’ll update this post further. [Update 6:36 CDT] A majority of the affected systems have returned to more »

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WordPress Security Upgrade 5.0.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 5.0 through 3.7 branch to the latest version of their branch. Your installs will be updated to their latest secure version more »

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Degraded Performance for a Small Subset of Servers

Incident is resolved

[UPDATE 12:32AM CDT]: Our engineers have completed the fix to mitigate the issue. Everything is back to normal functionality. [UPDATE 3:19PM CDT] Our engineers has found the cause and are currently rolling out a fix to mitigate the issue now. We will post another update when we get the all clear that everything is back to normal. more »

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