Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our European datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Routing Issues Causing Site Outages

Incident is resolved

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience. [Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation. [Update 7:13AM more »

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Intermittent Connectivity in One Datacenter

Incident is resolved

Update 4:55PM Central: All alerts have now cleared and the service appears to have returned to normal functionality. We will be working with our Infrastructure Provider to further understand the cause of the disruption. Our Technical Operations team has been alerted to intermittent connectivity in one of the US datacenters. We are contacting our Infrastructure more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 12:54am CDT] Connectivity issues appear to have cleared at this time but we continue to monitor things to be sure everything remains stable. [Update 11:30pm CDT] We’ve seen connectivity issues return at this same data center which is causing site outages in that datacenter location. We continue to work with our 3rd party data more »

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Intermittent Connectivity

Incident is resolved

Hello, We’re currently seeing connectivity issues as a result of scheduled maintenance early this morning. We are currently investigating this issue with our engineers, as it is affecting a large subset of customers. Once we have more information, we’ll be updating this page.  [UPDATE 12:30 PM CT] Our engineers are still working to ensure that connectivity is restored more »

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Emergency Patching Requiring Brief Reboot in US Datacenters

Incident is resolved

[Update 4:49AM CDT] At this time all reboots should be completed. Thank you for your patience. In order to complete some emergency patching done this evening on our US datacenters we are currently rebooting all US based servers. This may result in about 5 minutes of downtime for any given server and we will update more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 5:13pm CDT] This outage appears to have cleared at this time. If you are still experiencing connectivity issues, please feel free to reach out to our support team. [Update 4:11pm CDT] We are currently working with our infrastructure provider who has acknowledged a networking issue and are investigating at this time. In addition to affecting more »

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SECURITY / MAINTENANCE UPDATE: WORDPRESS 4.7.3

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a few known vulnerabilities. You can read more about this in WordPress’ official release notes. We will be updating all customers to this latest release with in your current branch of WordPress. For example, 4.7.2 will upgrade to 4.7.3 however, 4.6.3 will upgrade more »

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