WordPress Security Upgrade 4.8.3

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a known vulnerability. You can read more about this in WordPress’ official release post. We will be updating all customers to this latest release with in your current branch of WordPress. For example, 4.7.6 will upgrade to 4.7.7 however, 4.6.7 will upgrade to more »

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Intermittent Packet Loss in One US Datacenter

Incident is resolved

Update 5:25PM Central: We have not had any alerts in our monitoring system for the last 20 minutes, this is now resolved. Update 5:05PM Central: We are seeing alerts clear and servers come back online. We will provide an update once we believe this is fully resolved. Hello, We have been informed by our infrastructure more »

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Intermittent Connectivity in US Region

Incident is resolved

Our engineers have been made aware of intermittent connectivity issues in our third-party datacenters in the US region. We are currently working with our datacenter provider to ensure the issue is resolved as quickly as possible, but during this time you may notice degraded performance. We’ll provide further updates here as they come. [UPDATE: 3:00 more »

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CDN Asset Redirect Issue

Incident is resolved

[UPDATE 11:50 AM CDT] – The farm-wide fix has been implemented, and all CDN asset links should be working properly.  If you are still having trouble, please reach out to our support team and we’ll make sure to address it.   Over the course of the last hour we have received several contacts regarding CDN more »

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Sydney Underground Networking Cable Issue

Incident is resolved

[Update – 6:41 AM CST] After extensive troubleshooting with the impacted infrastructure provider we were able to reroute traffic and bring full functionality back online. At this time all issues related to this should be resolved.   We have been informed by one of our Sydney datacenter providers that 4 networking cables that travel under more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

UPDATE: Maintenance for our U.S. datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our European datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 4:07pm CDT] This outage appears to have cleared at this time. If you are still experiencing connectivity issues, please feel free to reach out to our support team. [Update 3:47pm CDT] We are currently working with our infrastructure provider who has acknowledged a networking issue and are investigating at this time. In addition to affecting more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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