Sydney Underground Networking Cable Issue

Incident is resolved

[Update – 6:41 AM CST] After extensive troubleshooting with the impacted infrastructure provider we were able to reroute traffic and bring full functionality back online. At this time all issues related to this should be resolved.   We have been informed by one of our Sydney datacenter providers that 4 networking cables that travel under more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

UPDATE: Maintenance for our U.S. datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our European datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 4:07pm CDT] This outage appears to have cleared at this time. If you are still experiencing connectivity issues, please feel free to reach out to our support team. [Update 3:47pm CDT] We are currently working with our infrastructure provider who has acknowledged a networking issue and are investigating at this time. In addition to affecting more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our European datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Routing Issues Causing Site Outages

Incident is resolved

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience. [Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation. [Update 7:13AM more »

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Intermittent Connectivity in One Datacenter

Incident is resolved

Update 4:55PM Central: All alerts have now cleared and the service appears to have returned to normal functionality. We will be working with our Infrastructure Provider to further understand the cause of the disruption. Our Technical Operations team has been alerted to intermittent connectivity in one of the US datacenters. We are contacting our Infrastructure more »

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