Degraded Performance on Subset of Servers

Incident is resolved

[5/14/19 – 9:52 AM CDT] – Thank you for your patience while our teams diligently worked to resolve the issue. We are closing out this incident. [5/14/19 – 9:10 AM CDT] – As of this time, the latest improvements rolled out to impacted servers is still being monitored. If you are still experiencing issues please more »

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Emergency Maintenance for Central U.S. Data Centers starting at 10pm CST

Incident is resolved

WP Engine will be conducting an emergency maintenance on a subset of servers located in our U.S. Central data centers. We are performing this update starting on May 7th at 10pm CST and may continue on until May 8th at 4am CST. This is during our maintenance window time frame for this region to minimize more »

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Emergency Maintenance for West U.S. Data Centers starting at 10pm CST

Incident is resolved

WP Engine will be conducting an emergency maintenance on a subset of servers located in our U.S. west data centers. We are performing this update starting on May 2nd at 10pm CST and may continue on until May 3rd at 4am CST. This is during our maintenance window time frame for this region to minimize more »

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Emergency Maintenance for U.S. Data Centers starting at 10pm CST

Incident is resolved

WP Engine will be conducting an emergency maintenance on a subset of servers located in our U.S. east and U.S. central data centers. We are performing this update starting on May 1st at 10pm CST and may continue on until May 2nd at 4am CST. This is during our maintenance window time frame for this more »

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Degraded Performance on Several Services

Incident is resolved

[4:40PM CDT] Our engineers have confirmed that the issues with SSH Gateway have been resolved. [4:10PM CDT] Our engineers are still actively working on repairing SSH Gateway. [12:30PM CDT] SSH Gateway repair is still underway. The other services have remained in a good state since our previous update. Our Engineers are still actively involved in more »

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Maintenance for U.S. Datacenters

Incident is resolved

WP Engine will be conducting a routine maintenance on a subset of servers located in our U.S. datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. We expect that the maintenance may result in up to a 20 minute interruption of service to your more »

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Security Maintenance for North American Datacenters

Incident is resolved

WP Engine will be conducting a security maintenance on January 3rd starting at 11:00PM until 4:00AM Central time. These specific updates will impact a subset of our servers located in our North American datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. Recently, the Linux information more »

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WordPress Maintenance Upgrade : 5.0.2

Incident is resolved

WordPress today has issued a maintenance release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers that are currently on the 5.0 branch to the latest version of that branch. Your installs will be updated to their latest secure more »

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Degraded Performance on Select Servers

Incident is resolved

We are currently tracking an issue with select servers where performance is degraded and resulting in sites not loading. Our Technical Operations team is working to narrow down the issue and resolve it. Once we have more information we’ll update this post further. [Update 6:36 CDT] A majority of the affected systems have returned to more »

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WordPress Security Upgrade 5.0.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 5.0 through 3.7 branch to the latest version of their branch. Your installs will be updated to their latest secure version more »

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