Security Maintenance for North American Datacenters

Incident is resolved

WP Engine will be conducting a security maintenance on January 3rd starting at 11:00PM until 4:00AM Central time. These specific updates will impact a subset of our servers located in our North American datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. Recently, the Linux information more »

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WordPress Maintenance Upgrade : 5.0.2

Incident is resolved

WordPress today has issued a maintenance release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers that are currently on the 5.0 branch to the latest version of that branch. Your installs will be updated to their latest secure more »

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Degraded Performance on Select Servers

Incident is resolved

We are currently tracking an issue with select servers where performance is degraded and resulting in sites not loading. Our Technical Operations team is working to narrow down the issue and resolve it. Once we have more information we’ll update this post further. [Update 6:36 CDT] A majority of the affected systems have returned to more »

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WordPress Security Upgrade 5.0.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 5.0 through 3.7 branch to the latest version of their branch. Your installs will be updated to their latest secure version more »

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Security Maintenance for North American Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance today, October 18th starting at 11:00PM until 4:00AM Central time. These specific updates will impact a subset of our servers located in our North American datacenters. We are performing this update during off-peak hours for the data center location to minimize impact more »

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Emergency Security Maintenance for North American Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. The updates will impact a subset of our servers located in our North American datacenters. As more »

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Email Deliverability Issues

Incident is resolved

Hello, We are currently experiencing email deliverability issues with our third-party email provider and are actively working to ensure emails can be sent successfully. There is no ETA for resolution at this time, but if you are immediately needing email functionality, we recommend utilizing a third-party SMTP service, which you can see our recommendations here: more »

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WordPress Maintenance/Security Upgrade 4.9.8

Incident is resolved

WordPress today has issued a maintenance/security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 4.9 branch to the latest version. This release does not impact any other branch. (4.8, 4.7, 4.6, etc.) Please take a more »

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Security Maintenance for North American Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance tomorrow, July 26th starting at 11:00PM until 4:00AM Central time. These specific updates will impact a subset of our servers located in our North America datacenters. We are performing this update during off-peak hours for the data center location to minimize impact more »

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Email Delivery Issues

Incident is resolved

Hello all, One of our 3rd party email providers has reported issues with email delivery. This will result in longer than normal delays in receiving some emails. This would include, but is not limited to, reset password emails from your WP-Admin dashboard, backup download request. We are actively monitoring the situation, and will update you with any more »

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