WordPress Security Upgrade 4.8.3

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a known vulnerability. You can read more about this in WordPress’ official release post. We will be updating all customers to this latest release with in your current branch of WordPress. For example, 4.7.6 will upgrade to 4.7.7 however, 4.6.7 will upgrade to more »

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Intermittent Packet Loss in One US Datacenter

Incident is resolved

Update 5:25PM Central: We have not had any alerts in our monitoring system for the last 20 minutes, this is now resolved. Update 5:05PM Central: We are seeing alerts clear and servers come back online. We will provide an update once we believe this is fully resolved. Hello, We have been informed by our infrastructure more »

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Intermittent Connectivity in US Region

Incident is resolved

Our engineers have been made aware of intermittent connectivity issues in our third-party datacenters in the US region. We are currently working with our datacenter provider to ensure the issue is resolved as quickly as possible, but during this time you may notice degraded performance. We’ll provide further updates here as they come. [UPDATE: 3:00 more »

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CDN Asset Redirect Issue

Incident is resolved

[UPDATE 11:50 AM CDT] – The farm-wide fix has been implemented, and all CDN asset links should be working properly.  If you are still having trouble, please reach out to our support team and we’ll make sure to address it.   Over the course of the last hour we have received several contacts regarding CDN more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

UPDATE: Maintenance for our U.S. datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 4:07pm CDT] This outage appears to have cleared at this time. If you are still experiencing connectivity issues, please feel free to reach out to our support team. [Update 3:47pm CDT] We are currently working with our infrastructure provider who has acknowledged a networking issue and are investigating at this time. In addition to affecting more »

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Emergency Security Maintenance for U.S. Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our U.S. datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Routing Issues Causing Site Outages

Incident is resolved

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience. [Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation. [Update 7:13AM more »

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Intermittent Connectivity in One Datacenter

Incident is resolved

Update 4:55PM Central: All alerts have now cleared and the service appears to have returned to normal functionality. We will be working with our Infrastructure Provider to further understand the cause of the disruption. Our Technical Operations team has been alerted to intermittent connectivity in one of the US datacenters. We are contacting our Infrastructure more »

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Connectivity Issues at One US Datacenter

Incident is resolved

[Update 12:54am CDT] Connectivity issues appear to have cleared at this time but we continue to monitor things to be sure everything remains stable. [Update 11:30pm CDT] We’ve seen connectivity issues return at this same data center which is causing site outages in that datacenter location. We continue to work with our 3rd party data more »

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