Maintenance on Git Push Feature

Incident is resolved

Update : 12:36 Central : Maintenance has concluded and the Git Push feature is working as intended. We apologize for any inconvenience.   Hello there, We are performing routine Maintenance on our Git Push feature September 21st between the hours of 10:00 PM CST and 1:00 AM CST September 22nd. This will render the feature down and unable more »

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Emergency Maintenance on Git Push Feature

Incident is resolved

Update 1:45PM Central: The Emergency Maintenance has concluded and the Git Push feature is working as intended. We apologize for any inconvenience.   Hello, We are performing Emergency Maintenance on our Git Push feature which will render the feature down and unable to be utilized until the maintenance is concluded. We will update this Status more »

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GIT Temporarily Disabled

Incident is resolved

Currently GIT is undergoing emergency maintenance on our platform and is inaccessible during this maintenance. We have no ETA for the completion of this maintenance but we will update this blog with more updates as they become available.

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CloudFlare Reporting Issues

Incident is resolved

UPDATE 9:41 AM CT: Thank you for your patience. We can see from CloudFlare’s status page that this issue was resolved at 9:22 AM CT and everything looks to be remaining stable. Please let us know if you continue to see issues when loading your site through CloudFlare. Hello there, CloudFlare, a popular DNS provider more »

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Scheduled maintenance may cause some platform features to be unavailable

Incident is resolved

On Saturday, 5/14, beginning at 10pm Central, we will be performing a scheduled maintenance on the WP Engine platform which may cause some platform features (the User Portal, backups in the portal, and git push) to be briefly unavailable. We expect the impact to be less than 15 minutes while the maintenance is underway. During more »

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Read Only on Some Servers in One US Datacenter

Incident is resolved

[Update] 7:43AM: All issues at the datacenter are now resolved. [Update] 6:55AM:  We are now aware of some customers seeing 404 errors on their sites.  We are continuing to work with the datacenter to resolve these. We’re currently aware of an issue at one of our US datacenters where a large subset of servers in more »

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User Portal Functionality Limited

Incident is resolved

Update 12:11PM Central: Our Technical Operations team has identified the issue and resolved it. All functionality is now working normally. We apologize for any inconvenience this may have caused. Hello, Our Technical Operations team has observed failures on functions in the User Portal such as Backup Points, Git Keys and more. They are actively investigating more »

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User Portal Not Showing Staging Backups

Incident is resolved

We have been alerted to an issue with user portal not showing staging backups, our technical operations team is currently working to resolve as quickly as possible. We will provide updates as they become available.

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Connectivity Issues at Multiple Datacenters

Incident is resolved

[Update – 1:00AM CST] At this time our datacenter has isolated the connectivity issue and has taken action to resolve it. [Update – 11:15PM CST] – Currently there are two US datacenters and one Asia/Pacific datacenter that are experiencing connectivity issues. We continue to work with our datacenter provider to restore service.   Currently, one more »

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CDN Administration Issues

Incident is resolved

Update 1:00PM Central: We have received confirmation from our 3rd party CDN provider that all issues have been resolved and we see that in our internal monitoring as well. We apologize for the inconvenience this may have caused. Hello, We have received word from our 3rd party CDN provider that they are having issues with more »

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