WordPress Maintenance/Security Upgrade 4.9.8

Incident is resolved

WordPress today has issued a maintenance/security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 4.9 branch to the latest version. This release does not impact any other branch. (4.8, 4.7, 4.6, etc.) Please take a more »

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Security Maintenance for European Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance today, July 25th starting at 10:00PM until 2:00AM UTC. These specific updates will impact a subset of our servers located in our European datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your more »

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Degraded Performance in Belgium Datacenter

Incident is resolved

[Update 11:00 AM CDT] Thank you for your patience. Our data center has confirmed the network issues have been fully resolved. Please contact Support via your User Portal if you’re still experiencing any issues. [Update 8:27 AM CDT] Our third party datacenter has found the cause and are currently rolling out a fix to mitigate the more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

Update: At this time, maintenance has completed for our European Datacenters. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. The updates will impact a subset of our servers located in more »

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Degraded Performance at a European Datacenter

Incident is resolved

[Update 10:25 AM CDT] Thank you for your patience. At this time we have seen the performance issues clear. Please contact Support via your User Portal if you’re still experiencing any issues. [Update 8:55 CDT] We’re still actively working with our 3rd party datacenter to find the root cause of this incident. We have engaged more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. more »

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Connectivity Issues to MySQL

Incident is resolved

Our engineers have been made aware of some customers receiving a SSL error while trying to reach MySQL remotely or via phpMyAdmin. We are currently working with our engineers to ensure the issue is resolved as quickly as possible, but during this time you may notice issues connecting to MySQL. We’ll provide further updates here more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. more »

Posted .


Emergency Security Maintenance for European Datacenters

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update.   WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is more »

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CDN Asset Redirect Issue

Incident is resolved

[UPDATE 11:50 AM CDT] – The farm-wide fix has been implemented, and all CDN asset links should be working properly.  If you are still having trouble, please reach out to our support team and we’ll make sure to address it.   Over the course of the last hour we have received several contacts regarding CDN more »

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