SECURITY / MAINTENANCE UPDATE: WORDPRESS 4.7.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which brings PHPMailer to it’s most stable version, while addressing several other vulnerabilities that you can read more about in release notes. Because you are a WP Engine customer, you do not have to take action at this time. Our team is working to issue more »

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Emergency Security Maintenance for European Datacenters

Incident is resolved

Hello, WP Engine will be conducting an emergency security maintenance today that will impact a subset of our customers located in European datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels.  In order to address the vulnerability, an update and reboot is required.  As such, WP Engine is more »

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Emergency Security Maintenance

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update.   WP Engine will be conducting an emergency security maintenance today that may impact a subset of our customers located in European datacenters. Recently, the Linux information security community identified a common vulnerability that exists more »

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Emergency Security Maintenance Tonight

Incident is resolved

Hello, WP Engine will be conducting an emergency security maintenance tonight that may impact a subset of our Asia/Pacific-located customers. We want to provide as much information as we can, however as is common with security issues such as this, the details of this security advisory are currently under embargo. In order to implement the more »

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Emergency Security Maintenance Tonight

Incident is resolved

Hello, WP Engine will be conducting an emergency security maintenance tonight that will impact your sites. We want to provide as much information as we can, however as is common with security issues such as this, the details of this security advisory are currently under embargo. In order to implement the patch, WP Engine will more »

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European Local Connection Issues

Incident is resolved

[Update 5:45AM CST] At this time, reports of ISP outages have dropped off and normal internet traffic appears to have returned.   [Update 5:07AM CST] We are starting to see ISP provider issues clear up but still seeing intermittent reports of connectivity issues. We continue to monitor at this time.   [Update 4:35AM CST] We more »

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Emergency Security Maintenance Tonight

Incident is resolved

Hello, WP Engine will be conducting an emergency security maintenance tonight that will impact your sites. We want to provide as much information as we can, however as is common with security issues such as this, the details of this security advisory are currently under embargo. In order to implement the patch, WP Engine will more »

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Intermittent Connectivity Issues in Multiple Datacenters

Incident is resolved

[UPDATE] 12:00 AM CT: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional.   Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters and one of our London Datacenters due to network more »

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Read Only on a Subset of London Datacenter

Incident is resolved

10:55AM CST: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional. 10:12AM CST: We are seeing connectivity return to the affected servers. However, we’re still working with our third party datacenter to ensure that services remain stable. We’ll post additional updates as more »

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Connectivity Issues at European Datacenter

Incident is resolved

[Update 7:28 AM CST] At this time we believe all issues related to this networking problem in our European Datacenter to be resolved. Thank you for your patience. [Update 6:11 AM CST] We’re beginning to see networking issues clear up and sites resolving as expected. We’ll update this blog post further once all issues appear more »

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