Network Connectivity Issue in One Australian Datacenter

Incident is resolved

Update – 6:50PM CT – We’ve been seeing connectivity return to the affected servers. Incident – 6:20PM CT – Our Technical Operations team has received multiple alerts for servers down due to network connectivity. We are engaging our data center provider and will provide an update here as soon as one is available.

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Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance on January 3rd starting at 2:00PM until 5:00PM UTC. These specific updates will impact a subset of our servers located in our Asia/Pacific datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your site. more »

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WordPress Maintenance Upgrade : 5.0.2

Incident is resolved

WordPress today has issued a maintenance release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers that are currently on the 5.0 branch to the latest version of that branch. Your installs will be updated to their latest secure more »

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Degraded Performance on Select Servers

Incident is resolved

We are currently tracking an issue with select servers where performance is degraded and resulting in sites not loading. Our Technical Operations team is working to narrow down the issue and resolve it. Once we have more information we’ll update this post further. [Update 6:36 CDT] A majority of the affected systems have returned to more »

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WordPress Security Upgrade 5.0.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 5.0 through 3.7 branch to the latest version of their branch. Your installs will be updated to their latest secure version more »

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Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance today, October 18th starting at 2:00PM until 5:00PM UTC. These specific updates will impact a subset of our servers located in our Asia/Pacific datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. The updates will impact a subset of our servers located in our Asia/Pacific datacenters. As such, more »

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Email Deliverability Issues

Incident is resolved

Hello, We are currently experiencing email deliverability issues with our third-party email provider and are actively working to ensure emails can be sent successfully. There is no ETA for resolution at this time, but if you are immediately needing email functionality, we recommend utilizing a third-party SMTP service, which you can see our recommendations here: more »

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WordPress Maintenance/Security Upgrade 4.9.8

Incident is resolved

WordPress today has issued a maintenance/security release to WordPress core, which fixes a few bugs. You can read more about this in WordPress’ official release post. We will be updating all customers on the 4.9 branch to the latest version. This release does not impact any other branch. (4.8, 4.7, 4.6, etc.) Please take a more »

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Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

Update: Maintenance has completed for this region. WP Engine will be conducting a security maintenance today, July 25th starting at 2:00PM until 5:00PM UTC. These specific updates will impact a subset of our servers located in our Asia/Pacific datacenters. We are performing this update during off-peak hours for the data center location to minimize impact on your more »

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