CDN Asset Redirect Issue

Incident is resolved

[UPDATE 11:50 AM CDT] – The farm-wide fix has been implemented, and all CDN asset links should be working properly.  If you are still having trouble, please reach out to our support team and we’ll make sure to address it.   Over the course of the last hour we have received several contacts regarding CDN more »

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Sydney Underground Networking Cable Issue

Incident is resolved

[Update – 6:41 AM CST] After extensive troubleshooting with the impacted infrastructure provider we were able to reroute traffic and bring full functionality back online. At this time all issues related to this should be resolved.   We have been informed by one of our Sydney datacenter providers that 4 networking cables that travel under more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Routing Issues Causing Site Outages

Incident is resolved

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience. [Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation. [Update 7:13AM more »

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Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. Hello, WP Engine will be conducting an emergency security maintenance today that will impact a subset of our customers located in Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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SECURITY / MAINTENANCE UPDATE: WORDPRESS 4.7.1

Incident is resolved

WordPress today has issued a security release to WordPress core, which brings PHPMailer to it’s most stable version, while addressing several other vulnerabilities that you can read more about in release notes. Because you are a WP Engine customer, you do not have to take action at this time. Our team is working to issue more »

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Emergency Security Maintenance for Asia/Pacific Region

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. Hello, WP Engine will be conducting an emergency security maintenance today that will impact a subset of our customers located in Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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Emergency Security Maintenance

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. Hello, WP Engine will be conducting an emergency security maintenance today that may impact a subset of our Asia/Pacific-located customers. We want to provide as much information as we can, however as is common more »

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Emergency Security Maintenance Tonight

Incident is resolved

Hello, WP Engine will be conducting an emergency security maintenance tonight that may impact a subset of our Asia/Pacific-located customers. We want to provide as much information as we can, however as is common with security issues such as this, the details of this security advisory are currently under embargo. In order to implement the more »

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