Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. more »

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Connectivity Issues to MySQL

Incident is resolved

Our engineers have been made aware of some customers receiving a SSL error while trying to reach MySQL remotely or via phpMyAdmin. We are currently working with our engineers to ensure the issue is resolved as quickly as possible, but during this time you may notice issues connecting to MySQL. We’ll provide further updates here more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today in order to address the potential exploits associated with the CPU flaws as reported in the media, an update and reboot is required. more »

Posted .


CDN Asset Redirect Issue

Incident is resolved

[UPDATE 11:50 AM CDT] – The farm-wide fix has been implemented, and all CDN asset links should be working properly.  If you are still having trouble, please reach out to our support team and we’ll make sure to address it.   Over the course of the last hour we have received several contacts regarding CDN more »

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Sydney Underground Networking Cable Issue

Incident is resolved

[Update – 6:41 AM CST] After extensive troubleshooting with the impacted infrastructure provider we were able to reroute traffic and bring full functionality back online. At this time all issues related to this should be resolved.   We have been informed by one of our Sydney datacenter providers that 4 networking cables that travel under more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

WP Engine will be conducting an emergency security maintenance today that will impact a subset of our servers located in our Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels. We want to provide as much information as we can, however as is common with security issues more »

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Routing Issues Causing Site Outages

Incident is resolved

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience. [Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation. [Update 7:13AM more »

Posted .


Emergency Security Maintenance for Asia/Pacific Datacenters

Incident is resolved

UPDATE: Maintenance for our Asia/Pacific datacenters has completed at this time. We appreciate your patience as we worked through this security update. Hello, WP Engine will be conducting an emergency security maintenance today that will impact a subset of our customers located in Asia/Pacific datacenters. Recently, the Linux information security community identified a common vulnerability more »

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