One Datacenter Experiencing Issues

Posted

Incident is resolved

Update 3:00PM Central: The last 5 servers are now coming online, as such this issue is resolved.

Update 2:00PM Central: We have confirmation that all servers except for 4 have come back online, we are working with our datacenter provider to bring those last 4 servers back online. We will provide an update once this has occurred.

Update 1:32PM Central: We are starting to see our monitoring of some affected servers come back online, we are still waiting for confirmation from our datacenter provider that they have fully resolved the issue. We will provide an update as soon as one is available.

Update 1:24PM Central: Our datacenter provider has informed us that they are experiencing issues across multiple portions of the datacenter. They are working on determining the cause and rectifying it. We will provide an update as soon as one is available.

Hello,

Our Engineering team have received alerts for servers down in one of our US datacenters. We are currently on the phone with our datacenter provider to obtain more information around the issue. We will provide an update here once one is available.