One Datacenter Experiencing Issues


Incident is resolved

Update 3:30PM Central: Our datacenter providers have confirmed that the issue has been resolved. If you are still experiencing issues with your site, please reach out to our support team by creating a ticket or calling us at 1-877-973-6446.

Update 3:04PM Central: Our provider is still working to resolve the underlying issue.  We will update this thread when we have more information.

Update 2:26PM Central: Our datacenter provider has informed us that they identified the root cause and are currently working to rectify the issue,  We will provide an update as soon as one is available.


Our Engineering team have received alerts for servers down in one of our US datacenters. We are currently on the phone with our datacenter provider to obtain more information around the issue. We will provide an update here once one is available.