Larger Internet Issues Affecting Customers

Posted

Incident is resolved

Hello,

We are aware of internet connectivity issues impacting some of our customers’ ability to access their sites. We have confirmation that our servers are up and serving traffic, and we are able to access reported websites from our office. As such, a larger internet issue appears to be the culprit. A 3rd party site such as http://www.internettrafficreport.com/namerica.htm can be used to view impacted locations. We are also seeing Comcast subscribers reporting the issue more frequently, so this also may be a cause.

We will provide an update if one becomes available.