Intermittent Support Chat Connectivity

Posted

Incident is resolved

[Update 8:40AM CST] Our vendor has reported that all systems are operational. Chat functionality has returned to normal. Thank you for your patience.

[Update 8:00AM CST] Our vendor has implemented a fix for the connectivity issues and we’re currently monitoring its effectiveness.

Currently some users are experiencing intermittent issues accessing and using support chat. We are working with our 3rd Party chat vendor to resolve these issues at this time. This page will be updated with more information as it becomes available. We apologize for any inconvenience.