Intermittent Packet Loss in One US Datacenter

Posted

Incident is resolved

Update 5:25PM Central: We have not had any alerts in our monitoring system for the last 20 minutes, this is now resolved.

Update 5:05PM Central: We are seeing alerts clear and servers come back online. We will provide an update once we believe this is fully resolved.

Hello,

We have been informed by our infrastructure provider that they are experiencing packet loss in one of their US datacenters. Sites will be intermittent when attempting to load. We will keep in constant communication with our infrastructure provider as they work to resolve the issue. We will provide an update as soon as one is available.