We are experiencing issues with our 3rd party Ticketing system provider, we are reaching out to them to investigate. Until then please utilize our Live Chat option through the User Portal at https://my.wpengine.com. We apologize for any inconvenience this may cause.
[Update 12/23 9:15 AM US Central] Our 3rd party is still investigating the issue. We will provide another update once all is well. Thank you for your continued patience.
[Update 12/23 1:05 PM US Central] Our 3rd party Ticketing system provider have advised this issue is now resolved and functionality is now restored.