Intermittent Connectivity Issues in One US Datacenter


Incident is resolved

Update 12:57PM CST – Our 3rd party data center providers have confirmed that the issue has been resolved. If you are still experiencing issues with your site, please reach out to our support team by creating a ticket or calling us at 1-877-973-6446

Update 12:34PM CST – Our 3rd party data center providers have identified the cause of the connectivity issues in their Newark DC and have implemented a solution. They will be monitoring to ensure there are no residual issues. Some customers might continue to see intermittent issues while the problem clears out. We will provide another update shortly.

Incident – 12:15PM CST – Our Technical Operations team has received multiple alerts for servers down due to network connectivity. We are engaging our data center provider and will provide an update here as soon as one is available.