Intermittent Connectivity Issues in One US Datacenter


Incident is resolved

[UPDATE] 11:00 AM CT: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional.

[UPDATE] 10:11 AM CT: We are seeing connectivity return to the affected servers. However, we’re still working with our third party datacenter to ensure that services remain stable. We’ll post additional updates as they come.

Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. You may see intermittent connectivity issues when accessing sites or connecting via SFTP. We are engaging our data center provider and will provide an update here as soon as one is available.