Intermittent Connectivity Issues in One US Datacenter


Incident is resolved

UPDATE: 4:57PM CDT: All issues now confirmed resolved by the datacenter.

UPDATE: 3:55PM CDT: Our third party datacenter has identified the issue and we’re working closely with them to ensure the issue gets resolved as quickly as possible. We’ll post further updates here once we have more information.

Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. You may see intermittent connectivity issues when accessing sites or connecting via SFTP. We are engaging our data center provider and will provide an update here as soon as one is available.