A small subset of our customers are currently experiencing 404 errors due to a DNS configuration issue. Our Technical Operations team is currently working with our third-party DNS provider to mitigate the issue and bring all of the sites back online. We will provide an update as soon as one is available.
Update (3:25pm CST) – The DNS configuration issues have now been resolved and the sites impacted by this issue are now resolving properly. If you are still running into any issues please contact our support team via ticket (help.wpengine.com), LiveChat or at 1-877-973-6446.