We have been made aware of intermittent connectivity issues at one of our third party data centers impacting a small number of customers. Our System Operations team is working actively with our provider to diagnose and resolve this issue.
We apologize for any inconvenience this has caused. We will update this post with more information as it becomes available.
Update: We are continuing to work with our third party datacenter to fully diagnose and resolve this issue. At this time we do not have an ETA but we will provide an update with additional information in 30 minutes.
Update: We are continuing to work closely with our data center provider. At this time have no new updates and still do not have an ETA on a resolution. We will update this Status Blog again in 30 minutes.
Update: Our investigation with our data center provider is ongoing. At this time we have no additional update or ETA on a resolution. We will provide an additional update as soon as we have more information.
Update: At this time we have confirmed that all sites have regained connectivity and are fully accessible. If you are experiencing any issues please create a support ticket (help.wpengine.com) with the details so we can further investigate. This issue is now resolved. We appreciate your patience as we worked through this issue.