Deceptive Site Warning for Ticketing System resolved, 10/12/2019 01:01PM CDT Ticket Support


Notification history

10/12/2019 01:01PM CDT
Users should no longer be seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We have engaged the relevant teams and vendors to resolved the error.
10/12/2019 11:55AM CDT
We are continuing to investigate an issue where some users are seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We have engaged the relevant teams and will keep this page updated as we learn more. We apologize for any inconvenience this may be causing for our customers.
10/12/2019 10:52AM CDT
We are continuing to investigate an issue where some users are seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We have engaged the relevant teams and will keep this page updated as we learn more. We apologize for any inconvenience this may be causing for our customers.
10/12/2019 10:10AM CDT
We are continuing to investigate an issue where some users are seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We have engaged the relevant teams and will keep this page updated as we learn more. We apologize for any inconvenience this may be causing for our customers.
10/12/2019 09:39AM CDT
We are continuing to investigate an issue where some users are seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We have engaged the relevant teams and will keep this page updated as we learn more. We apologise for any inconvenience this may be causing for our customers.
10/12/2019 07:35AM CDT
WP Engine is investigating an issue with our ticketing system where some users are seeing a red "deceptive site ahead" warning when accessing https://help.wpengine.com.

We're engaging our ticketing system vendor now and will keep this page updated as we learn more.