We are seeing errors in our ZenDesk Ticketing System which affects our ability to view and respond to tickets as well as a customers ability to create a ticket or respond to a ticket. We have contacted ZenDesk to report the issue and they are investigating their service now. You can chat with us through the User Portal and call our Support Team if the issue you were going to create the ticket about is urgent and cannot wait.
We will provide an update when one is available.
Update – We are still working to resolve this matter with ZenDesk. Thank you for your patience.