Degraded Performance in Belgium Datacenter

Posted

Incident is resolved

[Update 11:00 AM CDT] Thank you for your patience. Our data center has confirmed the network issues have been fully resolved. Please contact Support via your User Portal if you’re still experiencing any issues.

[Update 8:27 AM CDT] Our third party datacenter has found the cause and are currently rolling out a fix to mitigate the issue now. We will post another update when we get the all clear that everything is back to normal.

We are currently experiencing a network issue with our Belgian data center.

We do apologize for the inconvenience here. Our team is working along our third party data center provider at this time to identify and resolve the issue moving forward.

We hope to have this issue resolved as soon as possible.