Emergency Security Maintenance

Posted

Incident is resolved

UPDATE: Maintenance for our European datacenters has completed at this time. We appreciate your patience as we worked through this security update.

 

WP Engine will be conducting an emergency security maintenance today that may impact a subset of our customers located in European datacenters. Recently, the Linux information security community identified a common vulnerability that exists within Linux kernels.  In order to address the vulnerability, an update and reboot is required.  As such, WP Engine is taking the appropriate steps to apply updates to customer environments which may result in minimal interruption of service. Please note that this update isn’t specific to the WP Engine platform, as many other hosts require the same kernel update.  

In order to implement the patch, WP Engine will be rebooting impacted servers. This emergency maintenance is expected to take place on your site during a window tonight on Friday, December 2nd starting at 6:00PM Central until 11:00PM.

We believe that the maintenance may result in up to a 10 minute interruption of service to your site during this server reboot. Outside of the downtime, there should be no impact to your site. We will be monitoring the situation closely and communicating with the infrastructure provider regularly to ensure minimal disruption to your site.

We apologize for any inconvenience this may cause.