Connectivity Issues to MySQL


Incident is resolved

Our engineers have been made aware of some customers receiving a SSL error while trying to reach MySQL remotely or via phpMyAdmin. We are currently working with our engineers to ensure the issue is resolved as quickly as possible, but during this time you may notice issues connecting to MySQL. We’ll provide further updates here as they come.

[UPDATE 04:09 PM CT] Our teams are still working toward a resolution for this issue. Thank you for your patience.

[UPDATE 05:30 PM CT] Thank you for your patience. Our engineers have identified the issue and our working on a resolution.

[UPDATE 06:01 PM CT] Our engineers are in the process of applying a fix and will provide an update here once the fix has been fully pushed out to the farm.

[UPDATE 07:18 PM CT] Thank you for your patience while our team applies the fix to the hosting environment and will provide an update as soon as we have one.

[UPDATE 07:25 PM CT] We have finish applying the fix to our hosting environment and all customers can now connect to MySQL. If you are still experiencing any problems with connecting to MySQL remotely or via phpMyAdmin, please contact our Support team for assistance.