We take the uptime and security of the sites you entrust with us, seriously. With that in mind, we wanted to notify you of an upcoming security maintenance being performed by one of our infrastructure providers that will impact the uptime of a limited set of sites hosted on WP Engine.
If your site will be impacted, you will receive an email to your technical contact with a maintenance window.
The maintenance is required to apply a security patch and requires a reboot which may result in downtime of up to 20 minutes. Due to the nature of the security patch, we are under embargo until September 8th and unable to provide specifics of the vulnerability at this time.
This downtime will occur for a limited set of sites that we host while this provider patches their systems. We expect these patches to occur between September 6th and September 8th.
Outside of the up to 20 minutes of downtime, there should be no additional impact to your site. We will be monitoring closely to make sure.
We greatly appreciate your patience and understanding while we work to ensure the continued security of your site.