Chat Support Connectivity Issues

Posted

Incident is resolved

[Update 7:13 AM CDT] Chat appears to be stable and we believe this issue to be resolved.

[Update 6:38 AM CDT] We’re beginning to see chat connectivity stabilize but we continue to monitor the situation.

We currently are aware of connectivity issues for our 3rd party chat support platform, which our team is working with our provider to pinpoint and resolve the issue. We’ll update this post with more information as it becomes available.