Backups Unavailable in User Portal

Posted

Incident is resolved

Hello,

Our engineers are currently aware of an issue impacting backup points being able to be displayed in the User Portal. We’re currently working to restore this functionality as quickly as possible. Please note that all backups still exist and will reappear once the issue is resolved. We will provide additional updates here as they come.

[UPDATE 1:33 PM CDT] Thank you for your patience. The fix has been rolled out and backups are available once again. If you’re still unable to see your backup points, please reach out to our Support team.