Posts By: WP Engine

Internet Connectivity Issues in WP Engine Office

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Update 4:30pm Central: Our ticket system provider has confirmed all issues are resolved and we are not experiencing any further issues. Update 3:45pm Central: Internet connectivity has been restored, however we are seeing issues creating tickets from our User Portal as a residual of nationwide internet issues. If you have an issue creating a ticket more »

Networking Issues in One US Datacenter

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Update 9:50am Central: We have received the all clear from our infrastructure provider, they believe this was an issue with an upstream provider coming into the datacenter. All monitoring has returned to normal. We apologize for any inconvenience this has caused. Hello, Our internal monitoring systems have detected networking issues in one US datacenter. Customers more »

Data center Intermittent Connectivity Issues

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We’re currently experiencing some intermittent connectivity at one of our US data centers. Our technical operations team is currently investigating. At this time our data center has let us know this issue has been resolved.

WPEngine.com/Site Connectivity Issues

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Update 6:51PM Central: Our infrastructure provider identified an issue on their end and has resolved it. At this time all sites should be fully functional. We apologize for any inconvenience.   We are currently experiencing issues with wpengine.com and several other sites due to a possible hardware failure at one of our data centers. We’re continuing to more »

Maintenance on git.wpengine.com

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In an effort to keep all our servers as fast and secure as possible, we will be conducting maintenance on git.wpengine.com tonight from 9:00pm to 11:00pm CST. During the maintenance, you will not be able to use WP Engine’s git push process. We will update this post once the maintenance is completed.

Degraded Chat Functionality

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Resolved:Currently our 3rd party chat provider is experiencing some technical issues which may make chat connectivity unreliable for some customers. They are working to resolve the issue and we’ll update with more as it becomes available.

CDN Creation Failing

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Hello, We have become aware of an issue affecting the creation of new CDN zones. We are working with our CDN partner to investigate why they are not creating zones when we request them. If you need CDN turned on for a site for the first time please contact our Support Team through the User more »

WordPress 4.2.4 Security Release: WP Engine Updating Now

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A security update to close several vulnerabilities in WordPress core has been released. You may read more about this update on the WP Engine blog. As your Managed WordPress provider, we are already busy updating your sites to the most secure version, so sit back and relax. Your WordPress site will be updated to the more »

Git Functionality Degraded

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Resolved: Currently we’re seeing issues pushing via GIT. Our technical operations team is currently investigating what is preventing GIT pushes from successfully being executed. At this time the issue has been resolved.

Global Internet Connectivity Issues

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We have received reports that customers around the world are experiencing internet connectivity issues. It appears to be related to a backbone internet service provider. During this time some websites may not load in certain parts of the world.  We will continue to monitor the situation and post additional updates as they become available. Please more »