Posts By: WP Engine

Telephone Connectivity Issues

Posted by & filed under WP Platform.

2:47PM CST – At this time normal functionality has resumed with our phone system. Thank you for your patience while we worked through this matter. 2:35PM CST – We have observed issues when receiving phone calls in our Support team. We are working with our phone provider to identify the issue. Please utilize Live Chat more »

Intermittent Connectivity Issues in One US Datacenter

Posted by & filed under WP Platform.

[UPDATE] 11:00 AM CT: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional. [UPDATE] 10:11 AM CT: We are seeing connectivity return to the affected servers. However, we’re still working with our third party datacenter to ensure that services remain more »

Intermittent Connectivity Issues in One US Datacenter

Posted by & filed under WP Platform.

[Update] 7:00 PM CDT: Our Technical Operations team has resolved all issues with the servers at this time. If you experience any further issues, please reach out to us. Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. You may see intermittent connectivity more »

Intermittent connectivity issues at one US datacenter

Posted by & filed under WP Platform.

Update 17:53 CST: Connectivity is currently being restored.  If you have any questions or concerns, please contact Support. 17:29 CST: Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. We are engaging our data center provider and will provide an update as soon more »

Intermittent Connectivity Issues in One US Datacenter

Posted by & filed under WP Platform.

4:12AM All issues resolved. 3:44AM Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. We are engaging our data center provider and will provide an update here as soon as one is available.

Phpmyadmin Temporarily Disabled

Posted by & filed under WP Platform.

Currently PHPmyadmin is undergoing emergency maintenance on our platform and is inaccessible during this maintenance. We have no ETA for the completion of this maintenance but we will update this blog with more updates as they become available.

GIT Temporarily Disabled

Posted by & filed under WP Platform.

Currently GIT is undergoing emergency maintenance on our platform and is inaccessible during this maintenance. We have no ETA for the completion of this maintenance but we will update this blog with more updates as they become available.

Connectivity issues at one US datacenter

Posted by & filed under WP Platform.

1:30PM CST Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. We are currently in touch with our datacenter and will provide an update here as soon as one is available.

Intermittent Connectivity Issues in One US Datacenter

Posted by & filed under WP Platform.

[Update] 5:10 PM CDT: Our Technical Operations team has resolved all issues with the servers. 3:51 PM CDT: Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. We are engaging our data center provider and will provide an update here as soon as one more »