Posts By: WP Engine

Telephone Connectivity Issues

Posted by & filed under WP Platform.

11:33 AM CT – At this time normal functionality has resumed with our phone system. Thank you for your patience while we worked through this matter. We have observed issues when receiving phone calls in our Support team. We are working with our phone provider to identify the issue. Please utilize Live Chat through the more »

Intermittent Connectivity in one US Datacenter

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[Update 7:23AM CST] At this time connectivity issues have cleared up and all servers at that US datacenter should be serving traffic.   Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters due to network connectivity. You may see intermittent connectivity issues when accessing sites or connecting more »

Intermittent Connectivity Issues in Multiple Datacenters

Posted by & filed under WP Platform.

[UPDATE] 12:00 AM CT: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional.   Our Technical Operations team has received multiple alerts for servers down in one of our US Datacenters and one of our London Datacenters due to network more »

Maintenance on Git Push Feature

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Update : 12:36 Central : Maintenance has concluded and the Git Push feature is working as intended. We apologize for any inconvenience.   Hello there, We are performing routine Maintenance on our Git Push feature September 21st between the hours of 10:00 PM CST and 1:00 AM CST September 22nd. This will render the feature down and unable more »

Emergency Maintenance on Git Push Feature

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Update 1:45PM Central: The Emergency Maintenance has concluded and the Git Push feature is working as intended. We apologize for any inconvenience.   Hello, We are performing Emergency Maintenance on our Git Push feature which will render the feature down and unable to be utilized until the maintenance is concluded. We will update this Status more »

Read Only on a Subset of London Datacenter

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10:55AM CST: Thank you for your patience. Our engineers have confirmed that all networking issues have been resolved and services have remained stable and fully functional. 10:12AM CST: We are seeing connectivity return to the affected servers. However, we’re still working with our third party datacenter to ensure that services remain stable. We’ll post additional updates as more »

Connectivity Issues at European Datacenter

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[Update 7:28 AM CST] At this time we believe all issues related to this networking problem in our European Datacenter to be resolved. Thank you for your patience. [Update 6:11 AM CST] We’re beginning to see networking issues clear up and sites resolving as expected. We’ll update this blog post further once all issues appear more »

WordPress Security Release 4.6.1

Posted by & filed under WP Platform.

Hello, The WordPress core team has released a security update to close multiple vulnerabilities in previous versions of WordPress. As your Managed WordPress provider, we have been updating sites since the release occurred, with no action required from you. Once your site has been upgraded, you will receive an email. For more information on our more »

Cloud Security Maintenance May Cause Brief Disruption

Posted by & filed under WP Platform.

We take the uptime and security of the sites you entrust with us, seriously. With that in mind, we wanted to notify you of an upcoming security maintenance being performed by one of our infrastructure providers that will impact the uptime of a limited set of sites hosted on WP Engine. If your site will more »

Telephone Connectivity Issues

Posted by & filed under WP Platform.

2:47PM CST – At this time normal functionality has resumed with our phone system. Thank you for your patience while we worked through this matter. 2:35PM CST – We have observed issues when receiving phone calls in our Support team. We are working with our phone provider to identify the issue. Please utilize Live Chat more »