Welcome to WP Engine's system status page. If you want to keep on top of any disruptions in service to our WP platform, support services, or product features, this is the page to check. We report major outages to this status page.

Services

17 up
1 issue
0 down
Groups Services status
Group WP Platform.
North America status is up.
Europe status is up.
Asia / Pacific status is up.
Group Support Services.
User Portal status is up.
Phone Support status is up.
Chat Support status is up.
Ticket Support status is up.
Group Features.
APM status is up.
Backups status is up.
CDN status is up.
Content Performance status is degraded-performance with ongoing incident.
GIT status is up.
Global Edge Security status is up.
MySQL/PHPMyAdmin status is up.
SFTP status is up.
Smart Plugin Manager status is up.
SSH Gateway status is up.
SSL status is up.

Notifications

Group Features. Content Performance status is degraded-performance with ongoing incident.
Content Performance - Connection Issues - identified, 14 Jan 2020 12:38pm CST

We are currently experiencing a connection issue that is preventing Content Performance from loading your analytics data. This issue impacts NEW and EXISTING connections to Content Performance.

In the meantime, if you require regular metrics, we recommend using MonsterInsights with Google Analytics. You can find more information on Google Analytics here.

Thank you for your patience and we apologize for any inconvenience that this may have caused. We will continue to provide updates to the status of Content Performance as those become available. If you have any additional questions, please reach out to our Support team.

identified, 20 Dec 2019 2:00pm CST

We are currently experiencing a connection issue that is preventing Content Performance from loading your analytics data. This issue impacts NEW connections to Content Performance. Sites with established connections should not experience service interruptions. We are working with Google to resolve these issues. 

In the meantime, if you require regular metrics, we recommend using MonsterInsights with Google Analytics. You can find more information on Google Analytics here.

Thank you for your patience and we apologize for any inconvenience that this may have caused. Please let us know if you have any additional questions.

Planned Maintenance

Services history

WP Platform

North America

North America status on 18 Jan 2020 was .
North America status on 17 Jan 2020 was .
North America status on 16 Jan 2020 was .
North America status on 15 Jan 2020 was .
North America status on 14 Jan 2020 was .
North America status on 13 Jan 2020 was .
North America status on 12 Jan 2020 was .

Europe

Europe status on 18 Jan 2020 was .
Europe status on 17 Jan 2020 was .
Europe status on 16 Jan 2020 was .
Europe status on 15 Jan 2020 was .
Europe status on 14 Jan 2020 was .
Europe status on 13 Jan 2020 was .
Europe status on 12 Jan 2020 was .

Asia / Pacific

Asia / Pacific status on 18 Jan 2020 was .
Asia / Pacific status on 17 Jan 2020 was .
Asia / Pacific status on 16 Jan 2020 was .
Asia / Pacific status on 15 Jan 2020 was .
Asia / Pacific status on 14 Jan 2020 was .
Asia / Pacific status on 13 Jan 2020 was .
Asia / Pacific status on 12 Jan 2020 was .

Support Services

User Portal

User Portal status on 30 Apr 2019 was .
User Portal status on 29 Apr 2019 was .
User Portal status on 28 Apr 2019 was .
User Portal status on 27 Apr 2019 was .
User Portal status on 26 Apr 2019 was .
User Portal status on 25 Apr 2019 was .
User Portal status on 24 Apr 2019 was .

Phone Support

Phone Support status on 30 Apr 2019 was .
Phone Support status on 29 Apr 2019 was .
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Phone Support status on 27 Apr 2019 was .
Phone Support status on 26 Apr 2019 was .
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Phone Support status on 24 Apr 2019 was .

Chat Support

Chat Support status on 30 Apr 2019 was .
Chat Support status on 29 Apr 2019 was .
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Ticket Support

Ticket Support status on 30 Apr 2019 was .
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Features

APM

APM status on 18 Jan 2020 was .
APM status on 17 Jan 2020 was .
APM status on 16 Jan 2020 was .
APM status on 15 Jan 2020 was .
APM status on 14 Jan 2020 was .
APM status on 13 Jan 2020 was .
APM status on 12 Jan 2020 was .

Backups

Backups status on 18 Jan 2020 was .
Backups status on 17 Jan 2020 was .
Backups status on 16 Jan 2020 was .
Backups status on 15 Jan 2020 was .
Backups status on 14 Jan 2020 was .
Backups status on 13 Jan 2020 was .
Backups status on 12 Jan 2020 was .

CDN

CDN status on 18 Jan 2020 was .
CDN status on 17 Jan 2020 was .
CDN status on 16 Jan 2020 was .
CDN status on 15 Jan 2020 was .
CDN status on 14 Jan 2020 was .
CDN status on 13 Jan 2020 was .
CDN status on 12 Jan 2020 was .

Content Performance

Content Performance status on 18 Jan 2020 was and had incident.
Content Performance status on 17 Jan 2020 was and had incident.
Content Performance status on 16 Jan 2020 was and had incident.
Content Performance status on 15 Jan 2020 was and had incident.
Content Performance status on 14 Jan 2020 was and had incident.
Content Performance status on 13 Jan 2020 was and had incident.
Content Performance status on 12 Jan 2020 was and had incident.

GIT

GIT status on 18 Jan 2020 was .
GIT status on 17 Jan 2020 was .
GIT status on 16 Jan 2020 was .
GIT status on 15 Jan 2020 was .
GIT status on 14 Jan 2020 was .
GIT status on 13 Jan 2020 was .
GIT status on 12 Jan 2020 was .

Global Edge Security

Global Edge Security status on 18 Jan 2020 was .
Global Edge Security status on 17 Jan 2020 was .
Global Edge Security status on 16 Jan 2020 was .
Global Edge Security status on 15 Jan 2020 was .
Global Edge Security status on 14 Jan 2020 was .
Global Edge Security status on 13 Jan 2020 was .
Global Edge Security status on 12 Jan 2020 was .

MySQL/PHPMyAdmin

MySQL/PHPMyAdmin status on 18 Jan 2020 was .
MySQL/PHPMyAdmin status on 17 Jan 2020 was .
MySQL/PHPMyAdmin status on 16 Jan 2020 was .
MySQL/PHPMyAdmin status on 15 Jan 2020 was .
MySQL/PHPMyAdmin status on 14 Jan 2020 was .
MySQL/PHPMyAdmin status on 13 Jan 2020 was .
MySQL/PHPMyAdmin status on 12 Jan 2020 was .

SFTP

SFTP status on 18 Jan 2020 was .
SFTP status on 17 Jan 2020 was .
SFTP status on 16 Jan 2020 was .
SFTP status on 15 Jan 2020 was .
SFTP status on 14 Jan 2020 was .
SFTP status on 13 Jan 2020 was .
SFTP status on 12 Jan 2020 was .

Smart Plugin Manager

Smart Plugin Manager status on 18 Jan 2020 was .
Smart Plugin Manager status on 17 Jan 2020 was .
Smart Plugin Manager status on 16 Jan 2020 was .
Smart Plugin Manager status on 15 Jan 2020 was .
Smart Plugin Manager status on 14 Jan 2020 was .
Smart Plugin Manager status on 13 Jan 2020 was .
Smart Plugin Manager status on 12 Jan 2020 was .

SSH Gateway

SSH Gateway status on 18 Jan 2020 was .
SSH Gateway status on 17 Jan 2020 was .
SSH Gateway status on 16 Jan 2020 was .
SSH Gateway status on 15 Jan 2020 was .
SSH Gateway status on 14 Jan 2020 was .
SSH Gateway status on 13 Jan 2020 was .
SSH Gateway status on 12 Jan 2020 was .

SSL

SSL status on 18 Jan 2020 was .
SSL status on 17 Jan 2020 was .
SSL status on 16 Jan 2020 was .
SSL status on 15 Jan 2020 was .
SSL status on 14 Jan 2020 was .
SSL status on 13 Jan 2020 was .
SSL status on 12 Jan 2020 was .