8.31.12 3:30pm EST – Data Connectivity Issues


5:45pm EST A small number of accounts remain offline due to a hardware-issue caused by the power incident, however the majority of accounts originally affected – those not on affected hardware – are now back online and have been since shortly after 4pm EST.

4:00pm EST A loss of power at the datacenter occurred, however, power has been restored and servers are being brought back online.

3:30pm EST We’re aware of an issue impacting our upstream provider for servers situated in the Newark, NJ datacenter causing connectivity and outages for customer applications housed on these servers.

More information will be posted here as it becomes available…